Users will soon be able to list up to five items for auction every 30 days without paying any listing fees – which previously ranged from $0.10 to $4.00. Under the new fee schedule sellers will continue to pay a flat 8.75% of the sale price but there is a cap of $20 per item.
eBay [...]

Mike Phillips, Website Magazine’s senior editor, reports that according to ForeSee’s American Customer Satisfaction Index, customer satisfaction with e-commerce has fallen for the first time in three years. No surprise, given the overall state of the economy. But the biggest loser is eBay. They dropped 4 percent to a score of 78 in the index.
“eBay [...]